Customer Service

Administrative and Financial Services - Public Service Hours

Administration Secretariat·         Receipt of documents
·         Protocol
09:00-15:00
Human Resources Office·         Invitations – Announcements for personnel
·         Student practical exercise procedures
10:00-16:00
Accounting Office·         Pricing for Hospitals, Diagnostic Centers and Doctors.
·         Public Service for Travel Medicine Issues.
·         Receipts and Confirmations of Documents from Public Health Directorates.
09:00-14:30
Procurement Office·         Receipt – Delivery of materials
·         Warehouse
·         Orders
09:00-17:00
Procurement Office·         Receiving offers
·         Return of guarantees
09:00-15:00

Diagnostic Department

Diagnostic Department·         Blood tests
·         Sample collection
·         Delivery of answers
08:00-14:30

Vaccines Department

Vaccines Department·        Commercial distribution of vaccines and biological products to the Ministry of Health, hospitals, Public Health Directorates, the Armed Forces, and the private sector.
·        Receipt of vaccines, biological products, raw materials, and packaging materials from supplier companies.
·  From 09:00 to 14:30 for commercial services, in parallel with the Accounting Office.
·  From 09:00 to 17:00 for other Unit activities (e.g., telephone support, courier services, and deliveries/receipts).

Lawyers are granted free access upon presentation of their professional ID card, on every working day and during working hours, without any time or other restrictions (Article 34(2) of Law 4194/2013 – Code of Lawyers, Government Gazette A’ 208).